Truth Media · Western New York
Most local shops don’t lose work because the work is bad. They lose it between the first call and the follow-up. We build the whole system that closes that gap. Not an agency billing you for a site that doesn’t do anything. Truth Media, based in Western New York, building it with you.
Local, one on one, and built around your business.
A text back the moment they call, so the lead doesn’t move on.
Auto follow-up keeps every interested customer in the loop.
Booking, reminders and the next job, all in one place.
Calls, texts and social DMs together, so nothing slips between channels.
Truth Media.
Local. One on one. We build the whole thing with you.
Services
You might need a new website, a better way to follow up, or help connecting the tools you already use. We can start with one part.
Give customers a place to understand your services, see your work and request a quote. We build the pages and forms around the information they need to make that decision.
When you're on a job, replying to every inquiry can be difficult. We set up auto follow-up so missed calls, open estimates and upcoming appointments are easier to handle.
Keep track of who got in touch, what they need and what happens next. We connect forms, conversations, booking and charging so you have less to move by hand.
Jamil, founder: I’ll explain what I recommend and why before we agree on the work.
What this fixes
Most service businesses don't lose work because the work is bad. They lose it between the first call and the follow-up. Here's what we put in place to stop that.
A missed call while you're on a job.
What we set upThe caller gets a text back right away. One reply for after hours, one for during work, so the lead stays warm instead of moving on to the next shop.
Proof coming soonToo many people to follow up with.
What we set upAn automatic follow-up texts every interested customer on a set rhythm, so nobody slips through while you're out on the job.
Proof coming soonNot enough Google reviews.
What we set upAfter each job, the customer gets a personal text asking for a review. When they leave one, it gets an automatic reply back.
Proof coming soonBooking, charging and keeping it organized.
What we set upA calendar that works around your business. Customers book, pay and get reminders, and the next job stays organized in one place.
Proof coming soonMessages scattered across platforms.
What we set upEvery call, text and social message lands in one inbox. Your business number and your DMs in the same place, so a lead doesn't slip between channels.
Proof coming soonQuote requests sitting in the website.
What we set upWebsite inquiries come straight to you the moment they arrive, with a notification and the details. You reply before the customer moves on to the next shop.
Proof coming soonJamil, founder: We start with whichever one is costing you the most leads. The rest builds on top.
Who we work with
Whether you work from a shop, visit customers or run big jobs on site, your website and systems should fit the way you run the business.
We work with detailing, tinting, kitchen & bath, excavating and plumbing businesses, and other local services. Tell us about your business
Selected client work
Five local service businesses, each with a website and customer system built around the work they do.
Jamil
Founder, Truth Media
Based in Western New York.
Working with businesses beyond it.
About Truth Media
I’m Jamil. I run Truth Media and build websites and customer systems for local service businesses. I started in 2021 after running my own pressure washing and car detailing businesses, so I know what it’s like to be the owner trying to keep up with the leads.
I work with you to build a full system that fits how your business actually runs and is easy for you and your crew to use. I build it all out, then teach you and your workers how to use it. You get one person to talk to the whole way through.
How it works
Here's how an engagement goes, start to finish, and what happens after it's live.
We sit down, you tell me what your business is struggling with, and I tell you honestly whether I can solve it and what it would take.
I scope the work with you, we agree on a fair price for it, and I build the system out over a week or two.
Once it's built, we go over it end to end and take it for a test drive before anything goes live.
It goes live for the business to start using and benefiting from right away, and we keep working together to grow it.
After launch
You and your team start using the system, learn how it works day to day, and we fine-tune as you settle in.
We look at what's working, tighten what isn't, and spot the next areas where the business could use more help.
We keep working together, keep optimizing, and keep growing the business together over time.
Questions
Talk to Jamil
A new website, better follow-up or a way to keep track of customers? Send me a short inquiry and I’ll get back to you personally.
No commitment by sending an inquiry.
